SHIPPING & RETURNS
We ship to Australia only. Please note that shipping is charged at a flat rate of $12 per 12 bottles of wine or per 24 pack of cider.
Goods may be returned if received damaged or if incorrectly posted. Please contact the office within 4 days of receipt of goods.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).